Miller Magazine Issue: 116 August 2019

68 TECHNOLOGY PLATFORM MILLER / AUGUST 2019 customers. We created a web-based platform, called Grain Cloud, which is accessible from any device having an internet connection – mobile phone, notebook, PC, tablet. This is a secured, closed, innovative cloud-technology. If you have ITG® temperature monitoring system, installed at your site, with Grain Cloud you could access the data from it wherever you are. The system assures real-time data about the temperatures measured in the storages, generation of various types of analytical reports for a chosen period of time or storage/s, regular receipt of temperature reports in your e-mail, alarm notification on your device when the temperature changes beyond the set limits. In the same time it has an intuitive inter- face and is very simple to use. We have our plans for developing and enlarging the system, turning it into a multifunctional system of customers’ ser- vice, including automated control of the ventilation process, precise level monitoring etc. Could you give some information about your facilities and production capacity? The main manufacturing facilities are based in Sofia, Bulgaria and some activities in Turkey. We have a big production capacity due to the full man- ufacturing cycle, we have developed. We elabo- rate and manufacture by ourselves every detail, part or module of our equipment in our production workshops. That is why we are capable to assure high quality, to keep schedules, to deliver on time. Holding the whole process in our hands gives us flexibility in introducing our innovations. As I mentioned above we offer also installation, service and maintenance, including remote on-line assistance, for which are responsible our service teams in Sofia and Cherkezkoy. Infotech started its operations 22 years ago in Bulgaria. However, it quickly became an in- ternational company exporting to more than 60 countries. What is the secret behind this suc- cess? We give value to our clients, that is the secret. Their satisfaction is of great importance and the best advertisement for us. As I already said we all have deep knowledge and big experience in the grain storage process and technologies. We well know the problems and the needs of our cus- tomers and we always try to offer them simple but reliable solutions at cost-effective prices without allowing compromises with the quality. We are correct and loyal with our customers and partners, we know that our customers will rely on our help in the future and we will be there. At least, but not last is the goodwill, high spirit and very, very hard work. In which markets are you most active? Are there some priority regions that you see as a target market and focus on? We have more than 280 sites in Bulgaria and more than 300 in Turkey, equipped with our sys- tems. Turkey is country with great capacity, high- speed industry development and also it is a bridge to so many countries and regions in Asia, Middle East, Africa, so we could say for sure that Turkey is a target market, but Europe, Russia and Ukraine are also at our focus. As you said Turkey is an important grain