Miller Magazine Issue: 120 December 2019

72 TECHNOLOGY PLATFORM MILLER / DECEMBER 2019 moves. As everyone knows, unmanned production is one of the topics we will talk about in the coming years. We are one of the few companies that understood the importance of this in our country. We believe that unmanned produc- tion will be a very useful system and we do business de- velopment studies with our R&D department. For example, one of the biggest advantages of this unmanned produc- tion would be to provide flexibility in terms of production capacity and to respond more quickly and accurately to the needs of our customers. The innovations that we will present in the coming process will help to ensure quality control and product diversity. Our biggest feature is that we can offer new and technological machines to our cus- tomers, unlike the machines in the market. Can you provide information about your foreign op- erations? How many countries have you imported to? Is there any special region you focus on? Our Asia office is in Indonesia, South America office is in Chile, North America office is in Chicago, and Africa office is in Kenya. We provide spare parts as well as technical service to our customers from these offices. In total, we have exported to 32 countries so far. Which regions excite you as promising foreign mar- kets? Far East Asia and South America are the target regions for us as promising foreign markets. In order to gain more market share in these countries, we continuously create business development projects with our offices and sales and marketing experts. What do you think are the biggest challenges that mill manufacturers face with? Some companies that have not previously engaged in market diversification and business development currently have problems in operating in full capacity. In recent years, many manufacturers have made significant investments in their factories for space and bench. However, as they do not have enough market share to meet this investment, they face with difficulties now. Also, many companies compete in the same market. That’s why they compete in terms of price which decreases their profit margin. You have close links with flour industrialists. What ex- pectations do customers have from mill industrialists? Generally speaking, our customers’ expectations are to have machines that require less maintenance costs and en- able their factories to work regularly. Today, the competition among machine manufacturers increases and the same com- petition takes place among flour industrialists, and therefore, the profitability margin decrease. That’s why the flour indus- trialists carry out their machine investment to have maximum profit with minimum investment costs and minimum mainte- nance and downtime costs. So, they want to have machines and facilities that have a higher quality and require less down- time and less maintenance costs. Could you tell us about your company’s future goals and ex- pectations? Our company tries to create a different avenue in the sector with its factory and bench investments in Çorum Organized Industrial Zone this year. We will complete a total in- vestment of 5 million dollars in two years with the 2 million dollar invest- ment we made this year and another 3 million dollar investment that we will make next year. We aim to increase this figure to 12 million dollars in the next 5 years. These investments es- tablish the basis that we will be able to serve our customers in the best way, to provide product variety, to improve product quality, to standard- ize this and to increase our service by increasing our innovative initiatives in order to provide the best service to our customers.