Miller Magazine Issue: 147 March 2022

48 MILLER / march 2022 NEWS italization and cloud-based services acted as key enablers to improve performances of existing assets of customers all over the world, and this also addressed the need for im- proved sustainability and CO2 emission reductions. STRONG ORDER INTAKE On Group level, order intake increased by 16% to CHF 3 billion. Because of the time gap in the plant business between order entry and turnover, the upward trend on orders is not yet visible in turnover, which remained stable at CHF 2.7 billion. The same is true for profitability, which amounted to CHF 146 million, reflecting an EBIT margin of 5.4%. Net profit amounted to CHF 113 million, also slightly better than last year. Orders on hand by year-end 2021 increased strongly by 27.2% to CHF 1.9 billion. “Our inno- vations, both for plants and services led to growth in our order book. Our strategy to position ourselves as an in- novative solution provider for material transformation has been paying off,” says Stefan Scheiber. All three business segments of Bühler contributed to this positive development. Grains & Food grew orders by 12% to CHF 1.8 billion, Consumer Foods by 6% to CHF 584 million; and Advanced Materials showed the strongest growth of 37% to CHF 620 million. The business areas with the highest grow rates were Die Casting, Grinding & Dispersing, Grain Quality & Supply, and Milling Solutions. From a regional perspective, the Americas, Europe, Mid- dle East & Africa, and India experienced the strongest upswing. China represented the single largest market for Bühler in 2021. GLOBAL NETWORK, AND PASSIONATE PEOPLE KEY FOR SUCCESS The global network of Bühler with 30 factories, 103 services stations, and 24 Application & Training Centers across the globe was key to being successful in a very dynamic business environment. This allowed Bühler to secure on-time deliveries, also in times when supply-mar- kets were difficult and logistic chains partly interrupted. In 2021, the company executed over 2,000 customer proj- ects, and as part of this Bühler produced and delivered around 50,000 machines and key components. This was only possible thanks to the expertise and dedication of Bühler’s employees, and their focus on customer success. In 2021, Bühler continued to prioritize the safety and wellbeing of all employees, while maintaining our focus on training and education. With nearly 12,500 staff across the globe, flexibility and resilience became key success fac- tors in response to public health challenges and all related limitations. Bühler continued its commitment to its global apprenticeship program and to the development of em- ployees on all levels. The same was true for the training of personnel of customers, both in Bühler schools as well as in dedicated training centers. The recently renewed and expanded services portfolio – including new digital services and Service Level Agree- ments – grew in orders by 15% to CHF 746 million. Com- bined with Bühler’s Single Machine business, the Service business represents about one-third of the overall turn- over. Orders on the online platform “myBühler” grew by 50% to CHF 90 million; nearly 100 customer sites are now connected to the Bühler Insights platform; and Remote- Care contracts, of which customers make use of online support functions, have increased by a factor of 6 to near- ly 400. Nearly 160,000 service orders were carried out. “It is not only that we grew volume, but that we changed the character of our Service business to specific value ad- ditions for our customers, enabling them to improve the performance of existing and new assets. This, at the same time, is a key contributor to improved sustainability in the value chains of our customers,” says CEO Scheiber. FURTHER STRENGTHENING OF FINANCIAL POSITION Despite stable turnover volume, Bühler managed to fur- ther improve its financial position. Driven by a strong op- erating cash flow which stood at CHF 256 million at year end, net liquidity more than doubled to CHF 329 million. Consequently, the equity ratio rose to strong 47.2%. “Our balance sheet is stronger than before the coronavirus cri- sis,” says CFO Mark Macus. “This financial strength gives our customers and stakeholders security in a volatile eco- nomic environment and enables us to continue executing our strategy, including strategic investments into assets and innovation. We are a reliable partner for our custom- ers – in critical times, this is more important than ever.” ACCELERATED IMPACT IN 2022 Political tensions, climate change, supply chain issues, and rising inflation continue to be key factors impacting the economic climate, and it is unlikely that these issues will change in the foreseeable future. At the same time, new market opportunities continue to emerge. Bühler considers itself well positioned to continue a growth path in the running year and beyond. “During the past two years of coronavirus crisis, we have learned to master the demanding environment with a strong purpose and value orientation, with a positive mindset, and a focus on innovation and on people,” says Stefan Scheiber. The upcoming Bühler Networking Days, which are planned to take place end of June 2022, un- derpin this positive mindset. “We look forward to again bringing decision-makers and partners from the global food, feed and mobility industries together. We would like to create positive, accelerated, and sustainable impact to- gether with our partners.”